Free Tax Preparation Program-Volunteer General Interest

Open Opportunity


Register here for the invite to the 2021 Tax Season Trainings.  This is for those that are interested in being Tax Preparers and Tax Greeters.

Due to the limited capacity in the Go-To Meetings, we ask that you plan to volunteer as a Tax Preparer at least 24 hours with the UWCA Tax Center,  If you are wanting to take the training for personal or professional purposes, please consider waiting until the recorded link of the training is available for you to watch. 

United Way works closely to assist low-to-moderate income people in preparing and filling their tax returns free of charge.  Last year, 2,252 community members were assisted generating more than $1.4 million in tax returns.  You can play a part in this valuable community service which helps families receive their Earned Income Tax Credit (EITC).  

Tax Greeters are the first face that our tax customers see.  The opportunity will be a little bit different this year as our greeters will be working with getting paperwork from the customers that may be dropping off information and making copies for our volunteer tax preparers.  A certification is required for greeters.

Tax Preparers receive IRS training and work one-on-one with clients to file their taxes through United Way's Tax Center.  Volunteers engage with clients and ask questions to ensure accurate and complete returns are filed.  Throughout the process, volunteer preparers have access to on-site tax specialists to answer questions related to filing returns.    

You will receive an invitation to to register for our free live-online tax law and software trainings, with dates beginning in November.  These trainings will help you complete your open book IRS volunteer Certification.

Once certified, you can volunteer to complete tax returns for members of our community and choose days and times that best fit your schedule.  If you want to volunteer throughout the year, opportunities are available as well.

COVID-19 Precautions: As a Tax Preparation volunteer you will work at the United Way office, but have the option to choose whether or not you interact face-to-face with clients.  Many clients will submit their documents online without visiting the United Way building.  Customers who need to drop off documents in person will be required to wear masks, for a brief socially distant appointment separate from the preparation area.

On a limited basis, there are also opportunities for certified Tax Preparers to work offsite answering tax questions from customers who are preparing their own return online.
Opens Jan 31, 2020 8:00am
Age Limit
18 and up
200 Positions Filled | 25 Impacts | 131 Hours