General Advocacy

Older Adults

Ombudsmen are advocates for residents in long-term care facilities (Nursing Homes, Board and Care Homes, Specialty Care and Assisted Living Facilities).&nbsp; They work with all parties to protect the health, safety, welfare and rights of Alabama's long-term care residents. The Ombudsman are looking for volunteers who want to serve residents in long term care settings for an extended period of time.&nbsp; Volunteers work to be an advocate and friendly face at one facility in Jefferson County.&nbsp; The goal is for each Volunteer Ombudsman to establish a rapport with all of the residents over time at the facility they are assigned.&nbsp; Volunteers conduct routine friendly visits and reports back to the certified Ombudsman at United Way Area Agency on Aging (UWAAA).&nbsp;&nbsp;&nbsp;
Program Requirements The Ombudsman program requires that volunteers commit to the program for a few hours monthly.&nbsp;&nbsp; Volunteer Ombudsman are required to attend a two-day training and shadow an Ombudsman before they are allowed to go to facilities or contact residents on their own.

Volunteer LTC Ombudsmen

Impacts