Senior Medicare Patrol (SMP) Volunteer

Open Opportunity


SMP Volunteers empower and assist Medicare beneficiaries, their families and caregivers to prevent, detect and report health care fraud, errors, and abuse.  SMP is a National program for people of all ages with Medicare.

Volunteers will assist Medicare beneficiaries on how to read their Medicare Summary Notices (MSN) and Explanation of Benefits (EOB) by providing education on how to prevent, detect and report health care fraud. Volunteers will be working with beneficiaries, their family members, and caregivers on the importance of protecting personal health information as well as safeguarding their Medicare number. Other functions as an SMP volunteer include outreach, public speaking/education, administrative assistance such as data entry, phone calls, etc.

• Assist with administrative tasks such as copying, filing, data entry and placing outbound phone calls
• Distribute SMP information in the community 
• Assist with staffing informational exhibits at events such as health fairs, etc.
• Provide public education by giving presentations on SMP topics to small or large groups
• Provide counseling to beneficiaries about their individual situations which may include review of personal information such as the MSN, billing statements and other related financial and health documents.

Opens Jul 21, 2021 12:00am
Age Limit
21 and up
Background check, Training
Requirement Details

• Complete SMP Volunteer Application including national background check
• Become SMP Certified
• Attend SMP Trainings
• Must volunteer a minimum of 10 hours monthly
• Must be willing to travel occasionally to events in Jefferson County

Knowledge and Skills
Volunteers interested in this type of position should be display a positive, compassionate and assertive in their personality.  Volunteers should possess good problem solving skills and computer skills including using the internet and email.  Must be comfortable speaking with clients and other agencies on the phone and in-person.

A few people you will meet... View All